Direct Support Professional Manager (DSPM) 

JOB SUMMARY:

Responsible for all aspects of assigned residential or vocational program including health, safety, cleanliness, and comfort of the clients, their treatment and staff training, the condition of the work site, and supervising work site staff (DSP, DSP2, and/or Assistant Program Manager). Provides and maintains a safe, clean, and comfortable environment for clients while following the organization’s policies and procedures, this includes compliance with licensing and all regulatory oversites. Provides clients with assistance and supervision needed to perform daily living tasks, and/or vocational skills. Serves as a role model for staff, ensures compliance with the organization’s policies, procedures, and contractual obligations for the program. Ensure a positive environment for staff and clients. Provides primary coordination and monitoring of the delivery of client health and medical services; creates, maintains, and ensures a system for delivery of medication administration and treatments prescribed by a physician. Ensures compliance with all medical related policies and treatment processes.

REPORTING RELATIONSHIP:

The Direct Support Professional Manager (DSP Manager) is directly responsible to the Program Manager and will have a close working relationship with all West Mont staff.

Essential Functions:

Residential and/or Vocational Oversite, Support, and Quality Assurance 70%

• Work in coordination with the Program Manager and Program Coordinator to provide support to their respected residential and/or vocational site.
• Observes, reports, and documents client physical conditions, daily activities, and behaviors.
• Assists in the development, implementation, and reporting of annual and special Personal Support Plans (PSP), completion of assessments, skill training strategies, behavior support, protocols and actions for clients.
• In coordination with the Program Manager, supervise all staff in their assigned location including new hire paperwork, training, development, assigning of work, monitoring, and evaluating their work performance, and conducting corrective action in coordination with the Human Resource Department when necessary.
• Assists the Program Manager in compliance with licensing and all regulatory oversites; this includes Federal, State, and Local statutes and regulations.
• Ensure timely completion and submission of required reports and follow up information.
• At the discretion of the Program Manager, review purchases for areas of supervision.
• At a minimum, 25 hours a week of direct client support.
• Assist in the hiring of residential and/or vocational staff under their supervision.
• Assist Program Manager with the coordination of entrance and exit of clients in areas of supervision, this includes the of the transition of clients from current West Mont residential or vocational site to alternate location in the West Mont organization.
• Provide recommendations and facilitate client movement as needed.
• Provide feedback to Program Managers and Program Coordinators for areas of improvement or modification in assigned areas.
• Review schedules and assure appropriate staff coverage in assigned area as well as providing support to other areas as available.
• Ensure compliance with West Mont policies and procedures.
• In conjunction with Program Managers, Program Coordinators, and the Human Resource Department, ensure the disciplinary process is handled professionally and in a timely fashion.
• Maintains all program policies to make sure we follow health and safety regulations as well as Administrative Rule.

Training 10%

• Conduct area specific training on a regular basis for West Mont as the subject matter expert as assigned by the Program Manager.
• In coordination with the Program Manager report monthly on-site training to the Training and Quality Assurance Coordinator.
• Arrange for staff to attend all training as assigned.

Budgetary oversite of individual Group Home, Vocational Services, and/or apartment 5%

• In Coordination with the Program Manager, maintain fiscal responsibilities established by Residential Director; this includes but is not limited to, staffing levels in collaboration with client cost plans.
• Recommends changes to client cost plans as client services or needs change.

Investigation/Incident Management 5%

• Ensures all incidents are reported to the designated persons in the defined time frames.
• Attend incident Management meetings as assigned by the Program Manager.

Duties as Assigned 10%

• Perform duties and manage special projects and/or assignments designated by the West Mont Program Coordinator.
• In the absence of a West Mont Program Manager, the DSP Manager will assume the role of Acting Program Manager. This will be assigned by the Program Coordinator.
• Attend incident Management meetings as assigned by the Program Manager.

MAJOR DUTIES AND RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO THE FOLLOWING:

1. Support the West Mont Mission, Vision and Core Values.
2. Provides hiring and disciplinary recommendations for staff, completes evaluations, and submits input to Program Managers for review as needed.
3. Ensures the completion of all recommendations resulting from review of incidents and/or investigations.
4. Ensures active efforts are made to reach development goals for their assigned area(s). Recommend changes to goals as necessitated by the agency, community, or client needs.
5. Complies with all Quality Assurance projects that are developed by the Program Coordinators and/or Training and Quality Assurance Coordinator.
6. Reviews schedules as needed to ensure all areas of supervision are maintaining the appropriate staff to client ratio.
7. Maintains all program policies to make sure we follow health and safety regulations as well as Administrative Rule.
8. Maintain confidentiality of all West Mont transactions.
9. Maintain confidentiality of all pertinent client care information to assure client rights are protected.
10. Perform other related duties and responsibilities that may become necessary or as directed.

Job Type: Full-time

Pay: $15.75 – $16.75 per hour with potential $500 sign-on bonus

How to apply:

1. Submit application online at www.westmonthelena.com/careers; or
2. Stop by our main office at 2708 Bozeman Ave. and fill out an application; or
3. Send resume to HumanResources@westmont.org

Assistant Program Manager (APM)

JOB SUMMARY:

Assists supervisor in overseeing assigned residential or vocational program including health, safety, cleanliness, and comfort of the clients, their treatment and staff training, the condition of the work site (furnishings, equipment, home and yard), and supervising direct care staff. Provides clients with assistance and supervision needed to perform daily living tasks, and/or vocational skills. Observes, reports, and documents client physical conditions, PSP actions and behaviors. Assists with the development of annual Personal Support Plans (PSP), completion of assessments, strategies for action implementation, behavior, and other safety protocols for clients as needed. Assists in supervising direct care staff including training of staff, assigning of work, monitoring, and evaluating their performance, and participating in and assisting with corrective action when necessary. Serves as a role model for staff, ensures compliance with the organization’s policies, procedures, and contractual obligations for the program. Ensures the implementation of scheduled activities and assists in the planning of daily activities. May be pulled or crossover to other work locations or shifts as needed.

REPORTING RELATIONSHIP:

The Assistant Program Manager is directly responsible to the Program Manager and will have a close working relationship with all West Mont staff.

MAJOR DUTIES AND RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO THE FOLLOWING:

1. Support the West Mont Mission, Vision and Core Values.
2. In coordination with the Program Manager and/or Direct Support Professional Manager, supervise and provide guidance to all staff in their assigned location including new hire paperwork, training, development, assigning of work, monitoring, and evaluating their work performance, and conducting corrective action in coordination with the Human Resource Department when necessary. This includes providing guidance and supervision to staff and being a positive role model.
3. Follows the organization’s policies and procedures and the established program guidelines and regulations.
4. Assists clients, as necessary, with personal care such as bathing, dressing, eating, toileting, and other activities of daily living to achieve the client’s maximum potential and self-sufficiency.
5. Prepares meals in accordance with established menus and or dietary restrictions, assists in service, and supervision of clients during meals and clean-up afterward.
6. Accompanies clients on community outings, such as medical/health care appointments, shopping, recreation, work, religious activities, etc.
7. Conduct area specific training on a regular basis for West Mont as the subject matter expert as assigned by the Program Manager.
8. In coordination with the Program Manager report monthly on-site training to the Training and Quality Assurance Coordinator.
9. Observes, reports, and documents physical conditions and behaviors of clients.
10. Responds effectively in emergency situations.
11. Maintains inventories of client property, keeping guardians/family and other appropriate parties informed of the client’s well-being. Assign and check advocacy duties for clients.
12. Coordinates “pulls”, ensures adequate staffing in each work area, being the on-call person as needed, and may be required to cover hours outside of normal schedule.
13. Assists supervisor with schedules, time sheet monitoring, and other payroll documents as needed.
14. Responsible for administration of prescribed medication to clients and documents inaccuracies in counts and other problems, reporting, and documenting client responses to medications during shift.
15. Assists with administrative tasks, such as checking logs, entering hours, ordering and inventory of commodities, and scheduling appointments.
16. Assists with shopping for groceries and household supplies, reviewing and/or conducting fire drills, and other emergency procedures.
17. Assists in the development, implementation, and reporting of annual and special Personal Support Plans (PSP), completion of assessments, skill training strategies, behavior support, and protocols for clients.
18. Assists with the completion of assessments, support plans, and protocols.
19. Monitors quality and quantity of client interactions provided by the staff. Reviews and summarizes PSP action data provided by staff, recommends PSP action modifications when they are not effective, and submits to the supervisor for approval.
20. Will be required to participate in, successfully complete, and recertify (as required) in the following trainings: Orientation, First Aid and Cardiopulmonary Resuscitation (CPR), Medication Assistance Certification, Abuse Prevention, Incident Management, Mandt training, and other field related training, as deemed necessary.
21. Reports safety issues, injury, or potential problems to Supervisor according to policy.
22. Serves as a representative of the organization, conducting oneself appropriately at all times, in manner, dress, and actions. Interaction with clients, co-workers, supervisors, medical providers, volunteers, vendors, guests, visitors, and other members of the community, etc. must be in a manner that is friendly, supportive, courteous, respectful, cooperative, and professional. This behavior should promote an atmosphere of teamwork that is consistent with the organization’s standards and guidelines to promote positive relations.
23. Exposure to sensitive information and situation requires a tactful and trustworthy individual to reserve credibility of the agency, and confidentiality of client information.
24. Perform all tasks while striving to maintain the ethical standards which support agency goals in developing and maintaining a culture of excellence in all services provided.
25. Attends and assists with required staff meetings.
26. Assistance with other miscellaneous duties as assigned.

Job Type: Full-time

Pay: $14.50 – $15.50 per hour with potential $500 sign-on bonus

How to apply:

Submit application online at www.westmonthelena.com/careers; or

Stop by our main office at 2708 Bozeman Ave. and fill out an application; or

Send resume to HumanResources@westmont.org

Direct Support Professionals (DSP)

Do you want to make a difference in someone’s life? West Mont seeks to hire Direct Support Professionals (DSP) to provide direct care for the individuals we serve with intellectual and developmental disabilities. Would you like to support individuals with disabilities to lead self-directed, meaningful lives? Do you have a positive attitude? Do you thrive as part of a dedicated and motivated team? Are you a dynamic individual who wants to impact the lives of adults with disabilities positively? If yes, keep reading.

Our Direct Support Professionals are the heart of our success!! We currently have openings for variable shifts, including overnight, weekends, days, and evenings.

West Mont is invested in the future of each employee. We provide a career progression path to those employees that want to grow with the organization.

Our Direct Support Professionals (DSPs) earn a competitive wage of $11.75-14.00 an hour based on experience and certifications. If this sounds like the opportunity you have been searching for, apply today. New hires with a valid driver’s license and no experience start at $12.00!

Full-time employment is eligible for up to a $500 Sign-on/Retention Bonus!

Benefits: health, vision, dental, retirement, vacation, and sick-leave benefits are available to eligible full-time employees.

Requirements: You must be able to pass a criminal background check. Some positions require a valid driver’s license. We will train you in American Red Cross First Aid/CPR, Medications, Preventing Abuse and Neglect, and Crisis Management. Reasonable accommodations may be made to enable you to perform essential functions if necessary.

Job Type: Full-time

Pay: $11.75 – $14.00 per hour

How to apply:

1. Submit application online at www.westmonthelena.com/careers; or
2. Stop by our main office at 2708 Bozeman Ave. and fill out an application; or
3. Send resume to HumanResources@westmont.org

LPN

Job Type: 

• Full-time; non-exempt

Shift:  6a-2p and 2p-10p

Days:  will vary

Pay Rate:  $18-$24 per hour/DOE

Qualifications: 

• Licensed in the State of Montana as an LPN and be in good standing.
• CPR certified and maintain current certification throughout employment.
• Must be at least 18 years of age
• Understanding of psychiatric illness and its treatment, and psychotropic medication.
• Excellent communication and assessment skills.
• Strong advocate for and commitment to the issues related to the care of our clients.
• Strong documentation skills.
• Sensitively to the unique needs of clients with I/DD and their families.

Benefits:

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life Insurance
• 401(k) with a match up to 5%
• Flexible Spending Account or Health Savings Account
• Paid Time Off
• Employee Assistance Program

How to apply:

1. Submit application online at www.westmonthelena.com/careers; or
2. Stop by our main office at 2708 Bozeman Ave. and fill out an application; or
3. Send resume to HumanResources@westmont.org